Privacy Policy.

Who We Are

VIP Destination Wedding Films is a professional wedding filmmaking studio based in Portugal, specialising in cinematic destination wedding films for couples celebrating in Portugal and internationally.

For the purposes of applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR), the entity responsible for processing your personal data is:

EDITSTREAM, LDA
Tax Identification Number: 516697706
Registered office: Avenida da República 3000, Edifício Estoril Office, Piso 3, 2649-517 Alcabideche, Portugal
Email: info@editstream.pt

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a proposal or use our services.

Information We Collect

We may collect personal information that you voluntarily provide when contacting us, completing a form, requesting a proposal or making an enquiry regarding our services.

Depending on the nature of your interaction with us, this may include your name, email address, telephone number, wedding date, wedding location, event details, budget information and any other information you choose to provide through our forms or correspondence.

We may also collect limited technical information when you browse our website, such as your IP address, browser type, device information and website usage data, where permitted by applicable law and your cookie preferences.

How We Use Your Information

We use personal information only for legitimate and clearly defined purposes connected with our business and our relationship with you.

This may include responding to enquiries, understanding your requirements, preparing personalised proposals and quotations, communicating with you about your wedding and providing the services you have requested.

Information may also be used to manage bookings, coordinate production, provide customer support, maintain business records and improve the quality and security of our website and services.

Where necessary, information may be processed to comply with legal, accounting, tax and regulatory obligations.

Legal Bases for Processing

We process personal data on the basis of one or more lawful grounds established by applicable data protection legislation.

Where you contact us to enquire about our services, your information may be processed in order to take steps at your request before entering into a contract, including preparing a personalised proposal or quotation.

Where you book our services, personal data may be processed because it is necessary for the performance of the contract, including communication, planning, production and delivery.

Personal information may also be processed where necessary to comply with legal obligations, including invoicing, accounting and tax requirements.

Where processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

When We Share Information

We do not sell or rent your personal information.

Where necessary to operate our business and provide our services, personal information may be processed by trusted service providers acting on our behalf.

Depending on the services required, these providers may include website and hosting providers, online galleries, cloud storage services, email providers, customer relationship management systems (CRM), payment and accounting services, and other technology providers supporting our business operations.

These providers are only given access to information necessary for the services they provide and are expected to process personal data in accordance with applicable data protection requirements.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to ensure essential functionality, understand website usage and, where permitted, provide embedded or third-party content.

Non-essential cookies and technologies are used only in accordance with your cookie preferences and applicable legislation.

For more detailed information about the technologies we use, the categories involved and how you can manage your choices, please refer to our Cookie Policy .

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected.

Enquiry and proposal information may be retained for a reasonable period after our last communication in order to manage enquiries, maintain appropriate business records and respond to future correspondence.

Where a contractual relationship exists, relevant information may be retained for the duration of the relationship and subsequently for the periods required by applicable accounting, tax, legal or regulatory obligations.

Where no specific statutory period applies, retention periods are determined according to the nature of the information, the purpose for which it was collected and our legitimate business requirements.

Your Rights

Subject to the conditions established by applicable law, you may have the right to request access to your personal data, correction of inaccurate or incomplete information, erasure of your personal data and restriction of processing.

You may also have the right to object to certain processing activities and, where applicable, to receive your personal data in a structured, commonly used and machine-readable format and request its portability to another provider.

Requests relating to your personal data may be submitted using the contact details provided in this Privacy Policy.

Third-Party Services

Our website and business operations may rely on selected third-party services to provide hosting, galleries, storage, email, CRM functionality, analytics, embedded media and other technical services.

These services may process personal information on our behalf or collect information directly according to their own privacy policies and applicable legal obligations.

Where third-party content or services are used, we seek to work with providers that offer appropriate safeguards for the protection of personal information.

International Transfers

Some of the technology and service providers we use may be located outside Portugal or the European Economic Area (EEA), or may process information internationally.

Where personal data is transferred outside the EEA, we take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection legislation.

Depending on the circumstances, this may include reliance on an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism recognised under the GDPR.

Children's Privacy & Marketing

Our services and website are not directed specifically at children, and we do not knowingly seek to collect personal information from children through our website.

Newsletters and other commercial communications are treated separately from information required to respond to enquiries, prepare proposals or perform a contract.

Where consent is required for marketing communications, it will be requested separately and will not be assumed simply because you have contacted us or become a client.

You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism provided in the relevant communication or by contacting us directly.

Changes to This Policy

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

Access to personal information is limited to people and service providers who require it for legitimate business purposes.

Although we take appropriate precautions, no method of transmission or storage can be guaranteed to be completely secure.